Purpose
We recognise that artificial intelligence (AI) and automation tools are becoming an integral part of modern working practices. This policy sets out how and why we use these tools responsibly, ethically, and proportionately across our organisations.
Our Approach
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We use AI and automation selectively and intentionally, only where it provides clear benefit in efficiency, accessibility, sustainability, or service quality.
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We actively seek to minimise environmental impact, prioritising smaller, local, or lower-energy models where feasible and appropriate.
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We do not use AI by default, and we avoid its use where simpler, human-led approaches are sufficient.
Human Oversight & Accountability
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AI and automated systems are support tools, not decision-makers.
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All outputs generated by AI are reviewed by a human before being relied upon, shared externally, or used to inform decisions.
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Responsibility for accuracy, appropriateness, and impact always remains with us, not the technology.
Creativity & Human Value
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We do not use AI to replace creative, artistic, or human-centred work, including original creative expression, lived experience, or community-led insight, except where explicitly appropriate and agreed.
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We value human judgement, creativity, and relationships as central to our work.
Risk & Future Readiness
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We believe that not engaging with AI and automation presents a growing risk to organisations in terms of resilience, efficiency, and competitiveness.
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We therefore commit to staying informed, experimenting responsibly, and regularly reviewing our approach as technologies, costs, and impacts evolve.
Review
This policy is reviewed periodically to ensure it remains aligned with our values, environmental commitments, legal obligations, and the practical realities of our work.