Who we are
Our website address is: https://thinqtanq.co.uk. THINQTANQ is the shortened name of THINQTANQ Plymouth Ltd (Registered company number 08202834) and is run by Rob Wick. The Directors of THINQTANQ are Rob Wick and Kirsty Wick.
What personal data do we collect and why
THINQTANQ is perfectly situated in the centre of Plymouth and we are surrounded by parking facilities as well as more sustainable travel options.
If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you submit information to us via a contact form then we will retain this infomation for only as long as it is required to deal with your request. Information submitted to us via a contact form will not be used for any marketing communications unless explicitly stated on the form.
If you contact us using emails we will retain your email communication for as long as required to deal with your request or enquiry. Should you subsequently enter into a business arrangement with us, we will retain your information for the duration of that business arrangement and for a period of time after that as required by law (for example as part of our financial and tax records).
Cookies and Tracking:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics as part of our website. This may collect details from your computer such as IP address, cookies or ID numbers. We use this information (once processed by Google) to track our website performance. It is not retained or processed in any other way.
Who we might share your data with
n the process of doing business with us, we may store your data with one or more of the following services. This is for the purposes or running our business and we do not share more information than is necessary. Any information that is transmitted is done so in the most secure way possible. Data is kept within the European Union where possible.
- Best Web Hosting (https://www.bestwebhosting.co.uk/)
- Google (Including calendar, analytics, docs, sheets, gmail) (https://google.com)
- WordPress (this website, any booking and analytics plugins and shopping services) (https://thinqtanq.co.uk)
- Woocommerce (https://woocommerce.com)
- Paypal (https://paypal.com)
- GoCardless (https://gocardless.com/)
- Eventbrite (https://www.eventbrite.co.uk/)
- Typeform (https://www.typeform.com)
- Xero (https://www.xero.com/uk/)
- Izettle (https://www.izettle.com/gb)
- IFTTT (https://ifttt.com/)
- Zapier (https://zapier.com/)
- Mailchimp (https://mailchimp.com)
- Calendly (https://calendly.com/)
- Stripe (https://stripe.com/gb)
- Nexudus (https://www.nexudus.com/en)
- Fishbowl (room booking display) (https://fishbowlmeetings.com/)
We have checked and are satisfied that each is compliant or has a road map towards compliance that it is in line with legal requirements in the UK.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights we have over your data
If you have an account on this site, or have left comments, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you or correct anything we legally hold about you which may be wrong. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We use a secure password and where possible two factor authentication to secure your data. Any written or printed data is secured with a lock and key and all data is kept on servers within the EU.
What data breach procedures we have in place
In the case of a data breach from these accounts or company devices occur, we will contact
all users who are affected by email. Following an initial notification, we will send a follow up a week later. If the breach is significant we will inform any relevant authorities and continue to keep you up to date.
Please visit our partners websites m(listed above) for information on how they will handle a data breach.
Our contact information
We try to live by the rule of “Don’t Be A Dick”. But, if you have a privacy specific question or think we have strayed from that rule, then send an email to: firstname.lastname@example.org with the subject “Privacy Enquiry” and an outline of your question, request or comment. You will then receive a reply as soon as is reasonably practical.